Frequently Asked Questions


What is our Priority Waitlist?

The priority waitlist fee entitles families to be prioritised over families who choose not to be on the priority waitlist. You would only choose to be on the priority waitlist if you have decided we are the right breeder for you. This means you have chosen not to look at other breeders and are happy to wait for one of our puppies. If in the chance you are still ‘puppy shopping’ the priority waitlist may not be for you.

HOW MUCH IS THE PRIORITY WAITLIST FEE?

The priority waitlist fee is $100 and comes of the price of the puppy.

HOW MUCH IS THE PUPPIES?

Our puppies are $3,300-$3,500. This pricing may change depending on what the condition of the market is and what increase in costs we’ve had to bear.

WHAT IF I FIND A PUPPY ELSEWHERE OR WITHDRAW FROM YOUR WAITLIST?

You won’t receive a refund if you decide to withdraw from our priority waitlist. We inform our families every milestone and this takes time which we can’t recoup if you cancel. We have also rejected other applications in as we have prioritised yours.

WHAT IF CANDY’S CAVOODLES CAN’T OFFER ME A PUPPY FROM THE UPCOMING LITTERS?

You’ll get a refund if we can’t offer you a puppy of your preferred gender.

HOW LONG DO I NEED TO WAIT TO BE OFFERED A PUPPY?

The waitlist fee is valid for 12 months. If we can’t offer you a puppy in that 12 months we will refund you the fee. If you don’t proceed with a puppy purchase this waitlist fee is forfeited.

HOW CAN I PAY THIS PRIORITY WAITLIST FEE?

Contact me by email candyscavoodles@gmail.com for bank account details or message me via our Facebook page, or send me a text or WhatsApp on 0411 282983.

FAQ’s continued


Are our breeding parents DNA tested?

Yes our parents are DNA tested by Orivet. We won’t breed litters without first DNA testing our parents. Our puppies won’t be affected by testable genetic illnesses as tested by Orivet. We don’t provide a copy of the report, but families are welcome to view the reports when they pick a puppy.

Do you transport puppies interstate?

We will transport puppies interstate and to Singapore.

Can we visit the puppy?

Yes, we’d love you to! You may visit to pick a puppy from the litter, then at 4 and 6 weeks. Pick up of puppy is at 8 weeks. We update weekly by video chats, messenger or facetime and we are constantly uploading the progress of our pups on our Facebook page. Before you visit the puppy you will be requested to agree to our Conditions of Visit and provide identification. This is to protect our litter and our family home from ill intentioned people. You may also see the parents of our litter.

Are your puppies toilet trained?

We start toilet training our puppies from 3.5 weeks old. They are trained on artificial grass. The family will need to continue this training as puppies differ from each other. Some puppies are easier to toilet train than others, so consistency rests with the family to have a successfully toilet trained puppy.

What other training do you do with your pups?

Click on our training schedule for the puppies here.

What if we need to rehome our puppy?

We understand that family circumstances change and sometimes a puppy has to be rehomed. We offer assistance with finding another suitable home for the puppy. We recommend you ensure that you are in a position to adopt a puppy and understand that it is a lifelong commitment.  We first recommend that you reach out to family and friends to rehome your puppy.  We can also post on our Facebook page if you need assistance to rehome your pupply.  We do not offer refunds if you need to rehome your puppy.

Do you offer a health guarantee?

Families have 72 hours to take their puppies to the vet to get a health check. If your puppy falls ill or dies due to genetic illness between 8-12 weeks of age, we will refund the cost of the puppy when the puppy is returned to us and a vet letter is provided to state the cause of the genetic illness or cause of death. We DNA test all our breeding parents and ensure they are in good breeding health. Our puppies are also vet checked, wormed and vaccinated before they go to their families. Just as a human can’t guarantee their own health in 6 months or even 12 months, in the same way we can’t guarantee a puppy’s a health. We trust families do the right thing by their puppy’s diet, environment and training to ensure they are in optimum health. We provide a four week FREE pet insurance with Vets Choice for all our families who adopt a puppy from Candy’s Cavoodles.

How much are your puppies?

The market for cavoodles is constantly changing. It takes two months to raise a litter and the market would have changed by the time the puppies are ready to go home or ready to be advertised. As of March, 2025 our puppies are $3,300-$3,500.

What is the deposit I need to make to get a puppy?

We require a $500 holding deposit for when the litter arrives, then a further $500 when you choose a puppy. The total deposit is $1,000. Progress payment is made at 6 weeks and the final balance at 8 weeks.

Can I change my mind after paying a deposit?

You can change your mind after paying a deposit. The refund will be done within ten working days after we find a family to take over the puppy you have chosen. If you change your mind after 3 days, we will refund the deposit (less $120 for re-advertising costs) once a family has been found to take over the adoption of the puppy.

How old can I pick up my puppy?

We ensure our puppies have hit their milestones, toileting well, eating solids and fully weaned from mum. Puppies can leave our home at 8 weeks. Puppies going to Singapore have to be a minimum of 12 weeks of age.  

What do you provide for puppy when they go home?

We provide starter food, bowl, collar, lead, toy, slicker brush, seat belt attachment and blanket,. They are vet checked, first vaccination, microchipped, wormed every two weeks and vaccinated. Unlimited support to help your puppy transition to his forever family.

Are you a registered breeder?

Yes, we are registered with Department of Agriculture and Fisheries BIN 0002861682082.

Are you a registered business?

Yes, we are registered business. Our ABN is 44 511 451 092 and our trading name is Candy’s Cavoodles.

Are you an ethical breeder?

Yes, we are an ethical breeder and have been verified by RightPaw as an ethical breeder.

We are also a member of Master Dog Breeder & Associates (MDBA).

FAQ’s continued

 

How can I know who is a puppy scammer?

The seller only communicates by email. All forms of communication should be tried email, voice chat, live video chat. Email alone screams that is a scam. This is because scammers can do a spell and grammar check on Word document first.

Have weekly updates, live video, photos, voice chat.

Confirm vet details and talk to the vet directly, confirm ABN by Google and ABN look-up.

If possible visit pup and parents.

They offer a ‘shipping voucher’

They use words not common to the Australian style of language (de-wormed, potty trained)

If the price is too good to be true, it probably is too good to be true. It’s a scam.

They ask for further payments to cover the freight or insurance, or a special temperature controlled crate. Do not send anymore money!

They make excuses to not be able to have a voice conversation or why you can’t see the pup.

Avoid financial heartache and do your due diligence.